Blog entries posted during August 2011

Your CMS isn’t just a bucket of pages

12/08/2011 by: Digirati

When you have a CMS that exposes a rich content model, and has a nice API to get at that content, you can go beyond thinking about items in the CMS as simply pages. The editorial tools of the CMS can be put to use managing content (i.e., data), no...

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Handling historical dates

18/08/2011 by: Digirati

One “Quite Interesting” issue that came up in the development of the English Heritage timeline project was the handling of dates. You might think that a Timeline Event item would have, among its fields, a field for “start date” and a field for “en...

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Remember the benefits of Social Business when planning your Customer Experience Management (CXM) strategy

31/08/2011 by: Digirati

The importance of managing customer experience is becoming increasingly acknowledged by companies and industry analysts alike. What is also clear is that digital has an increasing role to play in both providing many of the touch points of customer...

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