Stay in touch with your content across the enterprise
As an Enterprise Information System evolves users tend to grow increasingly out of touch with the knowledge assets within it. Knowledge stored in unstructured content such as email can be completely lost in archives, and similarly, knowledge assets stored in structured systems such as Content Management or Knowledge Management systems are under-utilised.
Digirati uses intelligent tagging tools to remedy this issue. They work by finding the hidden connections in content stored within documents and emails across the Enterprise Information System. This maximizes the value from knowledge assets and facilitates more effective knowledge sharing and compliance to various industry standards.
Knowledge Management Solutions that require users to adapt to new ways of working in order to make decisions on the value and use of content are less likely to be adopted successfully. In response to this problem our tools are automated and connections between content are dynamically found and maintained without requiring manual intervention. The burden of identifying, creating and maintaining connections between content is avoided.
According to a recent Butler Report 70% of business-critical knowledge is held in e-mail but very little is done to utilize it. An application of our intelligent tagging tools is to leverage this knowledge by extracting useful content from emails according to specific themes. This helps bridge the divide between unstructured and structured information without requiring users to make unsustainable changes to their existing working practices.
Intelligent tagging tools can be very useful for harvesting legacy systems and rationalizing them into a single easily navigable system. They can be used for one off legacy rationalization projects and also for the ongoing linking of content. This helps user's stay in touch with content as the enterprise information system grows. By making connections to historical information as new documents, web pages and e-mail messages are created, this exposes existing knowledge that would otherwise be lost, protecting the value of past assets and cutting time wasted in searching.