Digirati

Featured License Management & Access Rights Partner - eMeta eRights

The Atypon eMeta Suite consists of 2 distinct products; RightAccess and RightCommerce, which integrate to provide Access Rights and Customer Licensing solutions respectively. Together they help online publishers to maximize revenue, bring products to market faster, and improve customer retention by controlling and licensing digital assets. Digirati have delivered these solutions for a number of leading online publishers. The eMeta Suite provides the following key features:

Maximize the value of digital content

• The power to control, package, license, and distribute assets online.
• Control how digital assets are commercialised including various online business models, promotions, discounts, subscription models, pricing strategies, online billing and payment processing.

Advanced Access Control

• Advanced user registration and identity management tools for authenticating a customer's identity including by password, IP address, or Single Sign-On (SSO) across other systems.
• A variety of license models - including subscription, pay-per-view, site licenses, and concurrency limit management - that can address both individual consumers and institutional customers alike.

Improve Customer Acquisition and Retention

• Extensive customer care features for improving user satisfaction. Customer accounts and activity logs can be viewed and any necessary action taken quickly, including authorizing refunds and stopping billing.
• Customers can be empowered to update and manage their own accounts online.

Bring Products to Market Faster without Relying on IT

• "slice and dice" your digital assets to quickly create product bundles tailored to the needs of your customers.
• Assets can be grouped into an unlimited variety of new products that can be tested and implemented without help from IT.
• Maximize the sale of content, attract and retain customers.

Pricing and Promotion

• Value-based product pricing and promotion capabilities.
• Instantly create, customize, and offer new and flexible price plans and business models to meet specific customer needs and market opportunities.
• Rate plans, coupons, discounts, free trials, and other promotions in numerous configurations.

Billing

• Support for a broad range of pricing strategies, including charging on a one-time or rolling basis, by duration, and usage-based or "telco"-style billing.
• Subscriptions can be charged on a recurring basis in any time period or frequency desired.
• Automatic payments and renewals can be scheduled, and prepaid balances can be managed, with payment collection deferred.

Payment

• Payments can be accepted through credit cards, debit cards, EFT, or checks.
• Balances can be cleared in real-time or by batch scheduling, with chargeback capabilities, full auditing, refund capabilities, grace periods and amortization.

Customer Service and Customer Self-Care

• Customer Service Representatives (CSRs) can quickly view accounts and activity logs, and handle all aspects of the subscription lifecycle, including creating, renewing, extending, discontinuing, downgrading, and upgrading accounts.
• CSRs can also initiate or cease billing, authorize and implement refunds or settlements, and reconcile accounts.
• End users can view their accounts and charges, update demographic and billing information, and manage their subscription lifecycle - including adoption, extension, renewal, cancellation, downgrading, upgrading accounts and pro rata refunds.

Integration

• Open complete API enables tight integration with other software solutions or custom interfaces, including third-party payment processors and homegrown billing systems.

Usability

• Designed with business users in mind, eliminating the need for technical expertise when changing business models.
• Rich graphical user interface to easily create or modify pricing structures, promotional offers, and incentives.

Security and Compliance

• Helps organisations achieve a variety of security and compliance standards such as PCI and Sarbanes-Oxley (SOX) and Statement on Auditing Standards: No. 70 (SAS 70).